Appointment Cancellation Policy

Cancellation Policy

We understand that occasionally you will need to cancel your appointment. There is no cancellation fee for an appointment cancelled at least 24 hours in advance of the scheduled appointment time.

If you miss your appointment or cancel it within 24 hours of the scheduled appointment time, you will be charged the full rate for your selected service.

If your scheduled appointment is within 24 hours and you realize you will be unable to keep it, please call 541-490-1444 or logon to your account and cancel online as soon as possible. If we are able to book your scheduled appointment time with another client, you will not be charged the cancellation fee. If we are unable to fill this time slot, then you will be charged the full rate for your selected service.

The cancellation fee may be waived in the case of an emergency.